Patriot Frontline Telemedicine

Telemedicine

DialCare Urgent Care is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed, fully credentialed physicians via phone or video consultations to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare physician may prescribe a short-term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.

Physicians are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.

When to use Urgent Care:
• For non-emergency medical issues and questions
• During or after normal business hours, nights, weekends and holidays
• If the member lives a significant distance from a primary care doctor
• When a primary care doctor is not available
• When traveling in the U.S. and in need of non-urgent medical care or advice What conditions can be treated?
• Allergies
• Fever
• Respiratory infections
• Asthma
• Gout
• Sinus infections
• Bronchitis
• Insect bites
• Skin inflammations
• Cold and flu
• Sore throat
• Digestive issues
• Joint aches and pains
• Sports injuries
• Ear infections
• Rashes
• Urinary tract infections
• And more!

State availability may vary. Please visit dialcare.com/states for up-to-date information. Consultations are available in English and Spanish. Urgent Care is a part of the DialCare Physician Access Program.